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BCG Platinion is BCG’s dedicated unit for technology strategy consulting and implementation oversight.
Specifically, BCG Platinion focuses on delivering value to clients by enabling their core businesses with technology. BCG Platinion consultants solve problems related to enterprise architecture, cloud infrastructure, IT organization, enterprise systems (like SAP), and cybersecurity. If that still sounds a little vague, or if you're confused about how BCG Platinion fits with other BCG units like BCG X, don't worry, we'll break it down below.
In this deep dive, we'll cover the following topics:
Let's go!
First, BCG Platinion goes well beyond just analyzing a tech problem and handing over a recommendation. They scope the work, design the target architecture, and then stay engaged through implementation to make sure the project actually lands. That's a different value proposition than BCG “Classic” offers, which is more focused on analyzing a business problem and making a strategic recommendation.
Second, BCG Platinion is squarely focused on helping the client's core business. While other BCG units (like BCG X) might help spin up new initiatives or business lines, BCG Platinion is designed to accelerate and improve the core business with better technology.
The work BCG Platinion does is important and prestigious. In recent years, IT has become a board-level imperative and many companies have created technology executive positions to join existing leadership teams.
The answer is pretty straightforward: any business that recognizes that modern technology could help accelerate their business but either doesn't have the internal capabilities or doesn't want to develop the capabilities to plan and execute a complex IT transformation.
For many technology companies (e.g., Google, Amazon) or younger technology enabled companies (e.g., Airbnb), this need likely isn't an issue. However, companies with deep benches of technology and engineering talent that build all their own technology are a small minority of the overall landscape. BCG Platinion can help any company build first-class technology capabilities.
In addition to the talent to lead the project, companies hire firms like BCG Platinion because consultants have done many similar transformations before, and they bring benchmarks, tools, and tactics from previous projects.
For example, consider the successful car rental company, Hertz.
Hertz is one of the largest global car rental companies. They operate in over 150 countries, employ roughly 40K people, and earn roughly $10B in revenues annually. The core of their business is renting cars, and the key ancillary operations to support that: acquiring and maintaining a global fleet of cars, staffing rental centers and booking reservations, and eventually selling rental cars back to dealerships.
When Hertz was founded in 1918, it's safe to say they weren't using software to run their business. While Hertz's core business is still renting cars (e.g., it's not a tech company like Google), there's no doubt that Hertz will employ software to streamline their core business and make it as efficient as possible.
Let's look at a representative Hertz project to understand where BCG Platinion fits in vis-a-vis other BCG technology units.
Imagine that Hertz determines that improving their global reservation software could improve customer service efficiency and enable staff to provide better service. But how can they accomplish this? Hertz doesn't have the right in-house talent to plan out the architecture, scope the implementation, and run the program. This is where BCG Platinion comes in.
BCG Platinion can help Hertz scope the project, develop a plan, and steer the implementation.
BCG Platinion typically focuses on architecture, governance, and implementation leadership rather than large-scale hands-on development staffing. The bulk of the developer and designer workforce usually comes from the client, an external integrator, or in some cases other BCG units like BCG X. That said, advisory and delivery increasingly blur, and BCG Platinion does sometimes bring deeper technical implementation talent, especially on cloud, ERP, or AI platform engagements.
If you've already read about BCG X, you might wonder: why wouldn't Hertz come to BCG X with a technology project? Isn't BCG X also focused on technology?
BCG X was formed in 2022 by combining BCG Digital Ventures (corporate innovation and new business building), BCG Gamma (AI and data science), and the product, design, and engineering teams from BCG Platinion. BCG X is the home for tech builders inside BCG: software engineers, AI/ML experts, product managers, and designers who build digital products, AI systems, data platforms, and other technology-enabled capabilities, both for brand-new ventures and for modernizing or extending existing businesses.
BCG Platinion, by contrast, kept its IT consulting and IT architecture core. It works at the strategic and architectural layer of IT, advising executives and steering complex transformations of core systems.
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A simple way to tell which unit fits a given project:
Both kinds of projects address critical client challenges, but the nature of the work and the talent required are different.
Now that we understand what type of work BCG Platinion does, why did BCG launch this unit?
Ultimately, BCG is pursuing a strategy that allows it to help its clients run the gamut: from defining the right strategy, to designing the right technology, to seeing implementation through to the finish.
In many ways, BCG has already proven that the hypothesis of strategy plus implementation works. For example, BCG has a well-regarded post-merger integration practice which is focused on how to successfully integrate an acquired company, not just on the strategic decision to acquire (or not acquire) a company.
BCG is simply extending that principle to technology strategy. For BCG, this is obviously valuable as a revenue stream, and for the client, it's valuable too since they get better alignment between business strategy, technology architecture, and the eventual delivery.
Finally, let's discuss how BCG Platinion executes on this type of work.
As you can imagine, the talent needed to plan and steer complex IT transformations is different than the talent base that BCG has traditionally hired in its core strategy consulting group. For BCG Platinion, they're focused on hiring:
You can see a full list of openings on the BCG Platinion careers page, but the key point is that BCG Platinion hires technology-focused consultants rather than pure engineers. These are people who understand how technology works in a business context and can use that knowledge to deliver value on a strategic advisory and program-leadership level. Strong technical chops plus strong consulting skills, both required.
Ultimately, BCG Platinion is a logical extension of BCG's strategy consulting efforts. It provides a logical way to deepen relationships with clients by helping with everything from strategy through implementation oversight.
In addition, as highlighted in our post on the future of consulting, it makes sense for BCG to amp up technology enablement efforts as software continues to become increasingly critical to all aspects of running a business.
Finally, BCG's investment in this space also opens up the aperture for the type of talent they're hiring, from smart generalists (e.g., MBAs and top undergrads) to IT architects, cybersecurity experts, and enterprise systems consultants. If you're interested in product management roles at BCG X, or in IT consulting and architecture roles at BCG Platinion, check out RocketBlocks PM interview prep below.
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