Empty seats at FIFA

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Empty seats at FIFA

Written by Attina Zhang
Published: 06-04-2026

Overview

The 2026 FIFA World Cup’s use of dynamic ticket pricing has sparked major controversy, with Scotland’s First Minister publicly criticising FIFA for making tickets unaffordable for loyal supporters. Closer to home, Deepdale FC, a mid-table Championship club, is watching 20–30% of seats go unsold for midweek fixtures. The CEO wants to know whether dynamic pricing would fill those seats or damage fan loyalty. If not pricing, what else could help.

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Case info

Difficulty

Beginner

Case type

Pricing, Strategy

Industry

Entertainment and media

Geography

Europe, United Kingdom

Additional info

Includes charts and/or data analysis


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